Pet Zoo is concerned about security and makes every effort to ensure our transaction process is safe and that your personal information is secure. See our Security Guarantee.

The overwhelming majority of online transactions are completed safely and efficiently. However, there are some risks. Read the following advice to ensure your online shopping or selling experience is as safe and secure as possible.

• Pet Zoo will never e-mail or call you to ask you to disclose or verify your Pet Zoo password, credit card or bank account number. You should only give out this information directly on the Pet Zoo website or when you contact Pet Zoo directly.

• If you are contacted or receive an unsolicited e-mail which asks you to confirm or provide your Pet Zoo password or personal or banking information, disregard the request and report the incident to Pet Zoo for investigation.

Protect Your Password. Make it difficult to guess

• If using a public computer (such as in a library or Internet cafe always log out when you've finished using Pet Zoo.

• Keep your passwords to yourself. Anyone who knows your password can access your account. Do not write down your passwords.

• When creating a password, use at least eight characters--a combination of letters and numbers is best. Do not use dictionary words, your name, your partner's name, your e-mail address or other personal information that can be easily obtained. You should change your password frequently.

• Avoid using the same password for accounts on different websites.